Privacy Policy
NextStep Overseas Pathwayz ("NextStep", "we", "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, submit an enquiry or lead form, or contact us through WhatsApp or other communication channels.
1. Information we collect
Depending on how you contact us, we may collect information such as:
- Full name
- Phone or WhatsApp number
- Email address
- Preferred study destination or country
- Highest qualification and study level
- Course or field of interest
- Information you voluntarily provide about your study plans, academic profile or counselling requirements
2. How we use your information
We may use your information to:
- Respond to your enquiry and arrange your free counselling call
- Understand your overseas study goals and provide personalised guidance
- Contact you by phone, email or WhatsApp about your enquiry
- Provide information about courses, institutions, admissions, applications and related support
- Improve our website, services and enquiry process
- Maintain records necessary for legitimate business, operational or legal purposes
3. Lead forms and Meta
If you submit a lead form on Facebook or Instagram, the information you provide is transmitted through Meta's services to us so that we can respond to your enquiry. Meta may separately process information according to its own privacy policies and terms. You should review Meta's privacy information when using its platforms.
4. WhatsApp and other service providers
We may use WhatsApp and other communication, hosting, analytics, advertising or technology providers to communicate with you or operate our website and services. Those providers may process information according to their own terms and privacy policies.
5. Sharing of information
We do not sell your personal information. We may share information when reasonably necessary to provide the service you requested, operate our business, use service providers, comply with legal obligations, protect our rights, or with your direction or consent where appropriate.
6. Data security
We take reasonable administrative and technical measures to protect personal information from unauthorised access, loss, misuse or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes and meeting legal or regulatory requirements.
8. Your choices and requests
You may contact us to ask about the personal information we hold about you, request correction of inaccurate information, or ask us to stop contacting you for marketing or follow-up purposes, subject to applicable legal and operational requirements.
9. Cookies and website technologies
Our website may use cookies or similar technologies provided by the website, hosting, analytics or advertising services we use. These technologies may help us operate the site, understand website usage or measure advertising performance. Your browser may provide controls for managing cookies.
10. Children's privacy
Our services are intended for students and prospective students. Where a student is a minor, information should be provided with the involvement or consent of a parent or legal guardian where required by applicable law.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology or legal requirements. The updated version will be posted on this page with a revised effective date.
12. Contact us
If you have questions about this Privacy Policy or your personal information, contact:
NextStep Overseas Pathwayz
Pune, Maharashtra, India
Email: counseling@nextstepoverseaspathway.com
Phone / WhatsApp: +91 92256 07305
This Privacy Policy is intended as a practical website privacy notice and should be reviewed against your actual business practices and applicable legal requirements.